This is a simplified procedure well suited to small consumer disputes.
Streamlined referralIf an amicable settlement failed, the consumer, to recognize his rights, will go to court.
There is a simplified procedure well suited to small consumer disputes:
Simplified referral to the district court
(Decree No. 88209 of 04.03.1988 - Article 847.1 and Article 847.2 of the NCPC)
It is possible when the sums involved are quantifiable and do not exceed EUR 4 000, regardless of the subject matter (eg claim for a defective product). Up to this limit of 4 000, the district court is still the ultimate authority, even if some specific texts limit the rate of skills amounts below.
It should be sent to the secretariat of the district court (court). (Jurisdiction: Article 42. , art. 43 , art. 44 and art. 46 of the new Code of Civil Procedure)
You have to state the purpose of your request, and the name, occupation and address of the persons involved.
Your statement will be recorded. This recording will reduce the time to act to their starting point.
The Registry will then arrange to call you in court, as well as your opponent, by registered mail with return receipt coupled with sent by letter or verbally against annotating copy letter.
The judgmentBefore the judge, you will expose your case orally. An attorney is not necessary. If the defendant is absent and present yourself, the judgment will be based on your statements. If you are absent, it is the defendant's statements that this will be taken into account. In principle, decisions are not appealable.
Beyond 4 000 euros, the Magistrates' Court is still relevant (this time in the first instance and call load), but you should call your opponent yourself, through a bailiff (assignment ).
Beyond 10 000 euros, the Tribunal de Grande Instance (TGI) has jurisdiction (except for some specific disputes: credit, leases ...). Before the TGI, you must make assisted by a lawyer.
source:
http://www.economie.gouv.fr/dgccrf/La-s ... simplifiee